TM One, Telekom Malaysia Bhd's (TM) enterprise and government sector solutions arm, has tapped Ramsay Sime Darby Health Care (RSDH) to work together on smart healthcare and other business solutions for the RSDH group of hospitals.
This makes RSDH as the first in Malaysia to leverage TM One's Smart Patient Suite solution by harnessing the power of the Internet of Things (IoT) to provide automation and surround control and is expected to improve patient experience and enable innovative transformation for essential inpatient services.
"We are honoured to be working with RSDH to serve as the enabler of their next advantage today and tomorrow, bringing Malaysian healthcare and digital progress for all,” said TM One’s executive vice president, Shazurawati Abd Karim.
Meanwhile, Peter Hong, group chief executive officer of RSDH, added that given the evolving nature of the healthcare system, the company strives to continuously offer solutions that will elevate their patients' experiences by accommodating their needs through the adaptation of digital technology.
“Backed by TM One’s comprehensive digital support, we are confident that this will contribute to driving the evolution of Malaysia’s healthcare ecosystem moving forward.”
Additionally, TM One is also looking into the co-creation of smart solutions that will offer predictive and preventive intervention, as well as improve monitoring and medication adherence.
For example, wellness wearables will allow high-risk patients who have received care at medical facilities to transition as outpatients quicker and continue self-monitoring in the comfort of their homes, with healthcare professionals leveraging real-time analytics for patient care administration.
This two-year collaboration with RSDH follows the launch of TM One’s Sphere Programme, which brings together Malaysia’s leading technology and smart solution partners to create an ecosystem that will help springboard enterprise and government sector innovative transformation.
Since its launch in October 2022, the alliance has registered close to 50 partners.