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Razer Merchant Services Clinches Mastercard’s Direct Acquiring License in Malaysia


Razer Merchant Services (RMS), Razer Fintech's B2B arm, has successfully nabbed the Mastercard Direct Acquiring license, Mastercard Digital Enablement Service (MDES), and Click to Pay (C2P) feature in Malaysia.


RMS’ merchants across various industry verticals from market traders, hawkers, e-hailing, e-sports, on-demand services, government, and education partners can now seamlessly connect Mastercard’s payment solutions, with the card scheme enabling merchants to offer card payments supported by seamless on-boarding and security.


Speaking on the occasion, Beena Pothen, Country Manager of Mastercard Malaysia and Brunei, notes that this partnership is key as Mastercard seeks to continually enhance ePayments acceptance among merchants with Razer Fintech.


"Through this, Mastercard can further support its network of merchants to capitalize on opportunities to grow and scale in Malaysia’s growing e-commerce market including underserved segments such as market traders and hawkers. Additionally, the partnership elevates the payment experience for consumers by ensuring greater convenience, choice, security and peace of mind."


"This further underscores Mastercard’s commitment to deliver advanced technology, timely innovations, and solutions to ensure Malaysian businesses are empowered and financially able to drive usage of ePayments in line with the nation’s cashless agenda as a digital economy," he adds.


The partnership takes place at a time where consumers are increasing their usage of ePayments to pay for goods and services. According to Bank Negara, ePayment services recorded a growth of 30.2% with 7.2 billion transactions in 2021 up from 5.5 billion in 2020.


This increase is double than the pre-pandemic period of 2015 to 2019. On average, a consumer made 221 ePayment transactions in 2021, up from 170 transactions in 2021 with contactless and online transactions continuing to drive ePayment growth.

RMS’ holistic card scheme payment ecosystem will also be further enhanced with its offerings to SME and Micro businesses through the RMS Virtual Terminal (VT) mobile application, which turns merchant smartphones into payment terminals.


The VT App will seamlessly deploy contactless card payment acceptance through the “Tap-on-Phone” technology to ensure its current merchant base of 40,000 QR payment touchpoints can accept payments conveniently.


“Through this collaboration, RMS’ is proud to empower online merchants in Malaysia with full access to millions of Mastercard cardholders,” said Lee Li Meng, CEO of Razer Fintech.


"Our team continues to work closely with Mastercard to ensure that we can replicate the swift card scheme on-boarding and secure payment processing for all our merchants across Southeast Asia. We intend to extend our card scheme capabilities to other countries as well as we continue to scale across the region."

Another Mastercard feature to be rolled out by RMS to its merchant customers is the Click to Pay (C2P) feature, delivering streamlined payments across digital checkouts and networks. Mastercard’s C2P feature provides a standardized user experience for guest checkout by reducing clicks and checkout friction, while mitigating fraudulent transactions by protecting one-time passwords and bot detection, to ensure industry-standard authentication protocols and network tokenization.


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