Singapore-based hijab-friendly hair salon Pearlista Pte Ltd has enlisted the services of HokuApps, an enterprise mobility solutions company, as its strategic technology partner. Looking to adapt to the current situation, the two will be working closely to build an integrated and centralized appointment booking system by leveraging the HokuApps-powered low code digital transformation platform.
The collaboration seeks to provide a one-stop solution for enhancing the customer experience and simplify operational tasks for internal employees via end-to-end process improvements, such as reducing manual dependency for various day-to-day tasks by automatically updating databases and integrating all of Pearlista's current disparate systems together into one unified platform for better business insights and ease of operations.
"We chose to collaborate with HokuApps because we wanted to move away from our existing legacy systems and streamline our day-to-day operations. Even though we were able to function as intended, the legacy systems were unable to fulfill a modern enterprise's needs and adapt to the changing business demands," said Mohamed Esman Supaat and Nura J., Business Owners at Pearlista.
"We decided to put our trust in HokuApps' rapid mobile application development platform which has a deep library of pre-built business modules, workflows, and technology components and also facilitates easy integration with our existing systems without affecting the core operations of our business."
The system can be integrated with the NETS Point-Of-Sale (POS) hardware and will include advanced functions like customer management with CRM, E-commerce with payment gateway integration, inventory management, and customized reporting capabilities. This unified enterprise solution will consist of two fully-featured mobile applications, one for Pearlista's customers and the other for their stylists.